Case studies

High net worth clients


Aon partnered with a large, national multi-site employer to reduce their people risk costs.


The client was facing ever increasing workplace risk expenses which were unsustainable. The main issues they had were:

  • significant liability issues for workers’ compensation, group insured employee benefits including income protection and public liability claims
  • parts of their insurance program and costs were untenable and they were seeking an innovative solution
  • fragmented approach to managing their existing safety, workers’ compensation, income protection insurance and public liability programs.


Aon partnered with the client to:

  • integrate the approach to safety and injury management across income protection insurance, workers’ compensation and public liability
  • build a new sustainable framework for their self-insurance program
  • redesign and implement a new management information system
  • prepare strategy papers on benchmarking best practice on the key issues and operation manuals.


After implementing Aon’s solutions, the client achieved:

  • savings in excess of $20m after driving the injury management change strategy
  • a reduction in income protection insurance premiums by $2.7m
  • reduced workers’ compensation liabilities in one jurisdiction by $2m
  • significant savings and innovative solutions in income protection insurance, workers’ compensation insurance and Excess of Loss program.

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Gary McMullen
Mario Machado
Bruce Edwards